No matter what you call it, it is not just coming, it is here now.
The Word “Pivot” - yuck! Pivot is one word in business that drives me crazy. Especially when used like this:
An organization is essentially a fiction, only given meaning and power by those who believe in it, who buy in.
As a business owner, you undoubtedly hope for the best when it comes to the future. Whether you are ultimately hoping to become wealthy, or you are simply building a small, humble organization because it is your chance to construct a workplace culture that you would be thrilled to work in every day, you are hoping to create a system that produces comfort that will persist well beyond today.
As owners and founders, If we could have things our way, our employees would gladly give at least 70 hours per week to the business, just like us, and they would do it with perpetual smiles on their faces.
Over the course of the past 13 years, I’ve interacted with nearly 200 business owners who had questions about optimizing employee engagement within their organizations. It’s not that the organizations were in desperate need of help. On the contrary, some of these businesses were performing very well, and the owners of these companies simply wished to explore the possibility that some ingredients might be missing that would allow these companies to perform even better if they could be discovered.
The 7Q7P Framework is partially built on the presumption that employee buy-in needs to occur on an ongoing basis. Having a single discussion with your workers and having them agree that they belong in your organization is a great start, but things are never static in business, and all of the elements that drive the business forward are constantly changing. In addition to that, the features of your employees’ private lives will also fluctuate as time marches on.
The Coronavirus pandemic is having a crippling effect on many business organizations throughout the world. Within the 7 Question - 7 Promise Framework, perhaps the area most likely to be compromised by the havoc caused by the spread of this virus and its stifling effect on commerce is the ability for your employees to maintain a “yes” answer to the 5th question “Do I feel heard?”
There is a scene from the film We Are Marshall that perfectly conveys the importance of verbal communication if you truly wish to be heard and understood and to have the full significance of your statements appreciated.